Missed Appointment Policy
We understand that life can be unpredictable, and sometimes plans change. However, missed appointments have a significant impact on our ability to provide timely care.
Longer Wait Times – At certain times of the year, there may be a wait of 2–3 weeks to see your preferred doctor. Unfortunately, this wait time is affected by appointments that are booked but not attended.
Notify Us in Advance – If you are unable to attend your appointment, please let us know at least 3 hours beforehand so we can offer the time to another patient.
Missed Appointment Fee – If you do not inform us at least 3 hours before your appointment, a Missed Appointment Fee will apply.
Your cooperation helps us provide better access to care for all patients. Thank you for your understanding.
