IMPORTANT INFORMATION ABOUT YOUR APPOINTMENT AT BURWOOD HEALTH
- We ask that only 1 person attends an appointment (if required, please only bring 1 support person to your appointment)
- Could your appointment be a phone consultation? If you do not need to see the doctor face-to-face, we encourage our patients to access other consultation options such as a phone consultation. Your doctor will call you at the time of your appointment.
- You are required to wear a mask at all times within the practice. We are asking that all patients please wear a surgical mask rather than a cloth mask (please speak to our reception team if you need a surgical mask)
- Due to the current COVID-19 Omicron outbreak in New Zealand, we are asking that patients please wait in their car when they arrive for an appointment. Please phone our reception team on 03 383 0219 to advise that you have arrived for your appointment. Your doctor or nurse will phone you when it is your appointment time.
We understand that this a stressful time for everyone and our team will do everything they can to assist you.
Please be patient as we all try to navigate this outbreak.
TO FIND OUT MORE PLEASE VISIT OUR
COVID-19 INFORMATION PAGE
Bodywise Physiotherapy 8/ 8/ 22 - Burwood Health is excited to announce that Bodywise Physiotherapy will be available from Monday 15th August 2022 at the practice. Tina and the team from Bodywise Physiotherapy have many years experience in offering an approach to health and wellbeing that ensures the whole body is considered. Bodywise Physiotherapy offer a range of appointment types including […]
Community Services Card (CSC) 1/ 8/ 22 - Did you know that when a person turns 18 years of age, they may be eligible to apply for a Community Services Card (CSC). This card offers assistance with the cost of health care in New Zealand, including appointments and minor procedures at Burwood Health (as long as you are an enrolled patient). Community Service […]
Change In Practice Fees 28/ 7/ 22 - From 1st September 2022, Burwood Health will be introducing an increase to our practice fees. We have not increased our fees since September 2020, and this decision has not been taken lightly. The practice continues to pride itself on the service and care that we offer to the community. If you have any questions, please […]ZERO TOLERANCE POLICY
The staff of Burwood Health are here to assist you and your family achieve your health and wellbeing goals.
The practice has a ZERO TOLERANCE approach to any verbal, aggressive or violent abuse and behaviour towards staff or patients.
If a patient or any person who attends an appointment at the practice is abusive or aggressive towards staff and/or other patients, the police will be notified and you may be removed from our enrolled patients list.
EMAILS TO THE PRACTICE
Please be aware that any emails sent to the practice will be reviewed within 2 business days.
Please DO NOT send any urgent requests for appointments or ongoing health concerns via email.
We encourage patients to please call the practice on 03 383 0219 if you need urgent assistance.
